September 25, 2023
Update: North Residents the tank is currently at 3ft, it has to reach 8ft before the pumps will kick on. It will be 2-3 more hours before it gets to that point.
South System Residents: You should have water back, if you don't it will be soon it is making its way through the system.
September 25, 2023
North and South Residents Update:
Good Morning, The Surface Water Plant is back up and running. The Pinecrest tank is full and has been turned on this morning. This will begin filling Lake L and the North System tank. Everyone will have water today once all the tanks have filled back up. We appreciate your patience during this time
September 24, 2023
North and South System Update:
The Surface Water Plant can now produce water; however, we have to get the turbidity down to state standards before filling the tanks and distributing it to customers. This will not be a quick process, but the crew is working diligently and will continue until water is restored. We understand you are frustrated; we are as well. We do not set out to do this on purpose by any means; things happen that we can not control. We do appreciate all of our customers and your patience during this time. We will get water to you as soon as we can.
September 24, 2023
Boil Water Notice for Trinity Rural Water Supply Corporation
ENTIRE SOUTH SYSTEM (2280011)
September 24, 2023
Due to no water from an unknown problem at the Surface Water Treatment Plant on the Entire South System 2280011, the Texas Commission on Environmental Quality has required the Trinity Rural Water Supply public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Trinity Rural Water located at 3841 FM 356 Trinity, TX 75862 or at 936-594-2192 Monday-Friday 7am-4pm. Emergency after hours: 936-594-2192(Phone is forwarded after 4pm to our on call personnel)
September 24, 2023
Boil Water Notice for Trinity Rural Water Supply Corporation
ENTIRE NORTH SYSTEM (2280028)
September 24, 2023
Due to no water from an unknown problem at the Surface Water Treatment Plant on the Entire North System 2280028, the Texas Commission on Environmental Quality has required the Trinity Rural Water Supply public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Trinity Rural Water located at 3841 FM 356 Trinity, TX 75862 or at 936-594-2192 Monday-Friday 7am-4pm. Emergency after hours: 936-594-2192(Phone is forwarded after 4pm to our on call personnel)
September 24, 2023
North and South System Residents: I apologize you all have been without an update. Due to an unknown malfunction at the Surface Water Treatment Plant, you all are without water. The operator has been going through each step to try and correct the unknown problem. This is not a quick process, we apologize and we will update again when we have new information.
Please note you will be on a boil water notice when service is restored.
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